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Patient Access Representative II
Posted: 06/01/2026
Job Number: 56732842
Pay Rate: $23.66 / hour
Job Description
We are seeking a Patient Access Representative II for an initial 3-month contract in Arcadia, CA!
Hourly Pay Rate: $23.66
Shift: 8:00am-4:30pm PST, Monday-Friday
Position Summary:- Provide professional, patient-centered customer service in person and by phone.
- Greet visitors professionally and direct them to the appropriate destination.
Position Qualifications:- MUST HAVE ambulatory outpatient Medical front office skills/experience
- Knowledge of patient registration workflows in the electronic medical records (EMR); Epic experience preferred.
- Skilled in preparing future patient visits by reviewing demographics and required administrative documents, including consents and privacy/HIPAA forms.
- Skilled in verifying insurance eligibility through payer websites, phone outreach, and medical group portals.- Knowledge of medical group and IPA authorization submission processes.
- Demonstrated ability to track and follow up on outstanding items in a timely manner.
- Skilled in scheduling patients across multiple physicians and specialties in a high-volume clinical environment.
- Skilled in reviewing patient copay obligations and collecting payments at the time of service.
- Manage incoming and outgoing faxes and route documents to the appropriate clinical staff.
- Skilled in reviewing physician orders in the EMR and coordinating patient scheduling across departments.
- Verify patient demographics and update information in the EMR at each visit.
- Experience documenting incoming and outgoing phone calls accurately in the EMR.
- Strong verbal and written communication skills.
- Strong interpersonal skills and ability to work effectively with patients, providers, and staff.
- Ability to prioritize tasks, manage responsibilities, and work effectively with appropriate supervision.
- Knowledge of telehealth workflows and patient portal enrollment processes.
- Skilled in responding to in-basket messages in the EMR promptly and accurately.
- Knowledge of managed care insurance plans and related front-office processes.
Apply Today!
#IND1
#zr
Hourly Pay Rate: $23.66
Shift: 8:00am-4:30pm PST, Monday-Friday
Position Summary:- Provide professional, patient-centered customer service in person and by phone.
- Greet visitors professionally and direct them to the appropriate destination.
Position Qualifications:- MUST HAVE ambulatory outpatient Medical front office skills/experience
- Knowledge of patient registration workflows in the electronic medical records (EMR); Epic experience preferred.
- Skilled in preparing future patient visits by reviewing demographics and required administrative documents, including consents and privacy/HIPAA forms.
- Skilled in verifying insurance eligibility through payer websites, phone outreach, and medical group portals.- Knowledge of medical group and IPA authorization submission processes.
- Demonstrated ability to track and follow up on outstanding items in a timely manner.
- Skilled in scheduling patients across multiple physicians and specialties in a high-volume clinical environment.
- Skilled in reviewing patient copay obligations and collecting payments at the time of service.
- Manage incoming and outgoing faxes and route documents to the appropriate clinical staff.
- Skilled in reviewing physician orders in the EMR and coordinating patient scheduling across departments.
- Verify patient demographics and update information in the EMR at each visit.
- Experience documenting incoming and outgoing phone calls accurately in the EMR.
- Strong verbal and written communication skills.
- Strong interpersonal skills and ability to work effectively with patients, providers, and staff.
- Ability to prioritize tasks, manage responsibilities, and work effectively with appropriate supervision.
- Knowledge of telehealth workflows and patient portal enrollment processes.
- Skilled in responding to in-basket messages in the EMR promptly and accurately.
- Knowledge of managed care insurance plans and related front-office processes.
Apply Today!
#IND1
#zr
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Explore exciting job opportunities in the vibrant region around Arcadia, California! Nestled in the heart of Los Angeles County, Arcadia boasts a perfect blend of suburban charm and urban convenience. Known for its stunning views of the San Gabriel Mountains, the area offers a unique quality of life with access to top-rated schools, a lively arts scene including the famous Santa Anita Park horse racing track, and delicious Asian cuisine in the historic Old Town district. With nearby attractions like the Los Angeles County Arboretum and Botanic Garden, Arcadia truly offers a fantastic environment for both professional growth and leisure. Take the next step in your career journey by discovering job listings in this dynamic area today!