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MedNational Staffing
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We have a great client that is looking for IT Technician in Detroit, MI!
Schedule: Monday - Friday 8am - 430pm
Job Summary:
-The IT Technician participates as an account creation, modification and termination technician as well as a second level support liaison for access related issues generated by the Service Desk team.
-Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
-Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
-The IT Technician performs semi-complex work within technical or paraprofessional area.
-Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
-Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
-1+ years of experience as a Field Technician, Break Fix Technician, etc.
-One to three (1-3) years of successful experience in the area of Help Desk, Service Desk, or IT Support responsibilities required.
-Experience working within a Windows 10 environment.
-Ability to troubleshoot and resolve hardware and software failures.
-Eager to learn & work within a team environment.
-Customer service experience.
-ServiceNow ITSM tool usage.
Required Education:
-HS Diploma or equivalent.
Preferred Education:
-Associates or Bachelors degree or 1-2 years of vocational technical training.
Break Fix IT Tech
Detroit, MI US
Job Description
We have a great client that is looking for IT Technician in Detroit, MI!
Schedule: Monday - Friday 8am - 430pm
Job Summary:
-The IT Technician participates as an account creation, modification and termination technician as well as a second level support liaison for access related issues generated by the Service Desk team.
-Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
-Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
-The IT Technician performs semi-complex work within technical or paraprofessional area.
-Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
-Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
-1+ years of experience as a Field Technician, Break Fix Technician, etc.
-One to three (1-3) years of successful experience in the area of Help Desk, Service Desk, or IT Support responsibilities required.
-Experience working within a Windows 10 environment.
-Ability to troubleshoot and resolve hardware and software failures.
-Eager to learn & work within a team environment.
-Customer service experience.
-ServiceNow ITSM tool usage.
Required Education:
-HS Diploma or equivalent.
Preferred Education:
-Associates or Bachelors degree or 1-2 years of vocational technical training.
Job Requirements
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Discover exciting job opportunities in the vibrant Detroit, Michigan area! Known as the Motor City, Detroit offers job seekers a unique blend of rich history, diverse culture, and endless growth potential. Imagine working near iconic landmarks like the Renaissance Center, enjoying world-class cuisine at Greektown, exploring renowned art galleries like the Detroit Institute of Arts, catching a show at the historic Fox Theatre, or cheering for the Tigers at Comerica Park. Embrace the irresistible charm of Detroit while advancing your career in this dynamic and rapidly evolving region. Explore our job listings today and unlock a world of possibilities in the heart of the Great Lakes State!