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MedNational Staffing
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We are looking for several Benefit Administrators to help employees with benefit concerns and issues.
Job Responsibilities:
Work with employees, managers, Business Units, Areas of Expertise (AoE), and vendors to investigate and resolve issues related to Human Resources (HR), Payroll, Benefits, Time and Attendance and other HR related issues. Acts as a strategic partner with assigned local HR teams, including the HR Leader, Business Partners and HR Associates at designated Business Units, using Metrics to make recommendations to better manage local customer needs. Ensures complete follow through to ensure expedient/accurate issue resolution, inclusive of root cause analysis, progressive thinking, and service recovery. Serves in a generalist capacity, requiring previous expertise in HR, problem solving, attention to detail and strong customer service skills. Maintain case management system by accurately logging all incoming inquiries, issues and responses.
Experience:
EDUCATION:
Associate Degree required; Bachelor’ s Degree preferred
Benefits Specialist
Detroit, MI US
Posted: 08/01/2024
2024-08-01
2024-10-30
Industry: Healthcare - Business Office & Finance
Job Number: 39106
Job Description
We are looking for several Benefit Administrators to help employees with benefit concerns and issues.
Job Responsibilities:
Work with employees, managers, Business Units, Areas of Expertise (AoE), and vendors to investigate and resolve issues related to Human Resources (HR), Payroll, Benefits, Time and Attendance and other HR related issues. Acts as a strategic partner with assigned local HR teams, including the HR Leader, Business Partners and HR Associates at designated Business Units, using Metrics to make recommendations to better manage local customer needs. Ensures complete follow through to ensure expedient/accurate issue resolution, inclusive of root cause analysis, progressive thinking, and service recovery. Serves in a generalist capacity, requiring previous expertise in HR, problem solving, attention to detail and strong customer service skills. Maintain case management system by accurately logging all incoming inquiries, issues and responses.
Experience:
- 2-3 years Benefits experience - Required
- Customer Troubleshooting Experience - Required
- PeopleSoft experience strong advantage -Preferred
- Call Center experience helpful- Preferred
- Payroll experience a plus
- Candidate needs to be able to multitask and problem solve/troubleshoot in real time while on the phone with employees.
EDUCATION:
Associate Degree required; Bachelor’ s Degree preferred
Job Requirements
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Discover exciting job opportunities in the vibrant Detroit, Michigan area! Known as the Motor City, Detroit offers job seekers a unique blend of rich history, diverse culture, and endless growth potential. Imagine working near iconic landmarks like the Renaissance Center, enjoying world-class cuisine at Greektown, exploring renowned art galleries like the Detroit Institute of Arts, catching a show at the historic Fox Theatre, or cheering for the Tigers at Comerica Park. Embrace the irresistible charm of Detroit while advancing your career in this dynamic and rapidly evolving region. Explore our job listings today and unlock a world of possibilities in the heart of the Great Lakes State!